Credit Control Solutions

Cash Flow is Critical!

The UK is experiencing a major increase in failures. Many companies are just walking away from their problems. 

When you lose £1,000 on a 10% profit margin you'll need to win and be paid for £10,000 of new business to just stand still!

But while you may be sitting on the fence, others are getting in more quickly to collect what little money may be available.

You can do something about it! Contact us through our website and we will react immediately to start the recovery process.

Jamieo "Making Your Cash Flow"

Credit Control Sale!

Sign up for our full outsourced credit control service for 12 Months and get 1 month free! (Please quote Ref "CCSBLOG" to qualify for this unbelievale offer)

Jamieo "Making Your Cash Flow"

A Credit Crunch Busting Service!

We are offering you a “stonking “credit crunch busting” opportunity!

Sign up for our outsourced credit control service within the next 3 months and we will give you 12 months access to our on-line credit check service completely free of charge.

Using our credit check service in conjunction with our outsourced credit control service is a very powerful combination and will help you to reduce your bad debts and increase your cash flow.

We are working with well-known companies and brands and they are very happy with the service we give to them. Please visit our testimonials page on our website to see for yourself. Further down the line, we will be more than happy to provide you with telephone numbers for our customers in order that you can check us out for yourself.

For further information on all of our revolutionary services, please visit our website.

Thanks for your time,

Jamieo "Making Your Cash Flow"

Being Careful in the Current Economic Climate pays Dividends!

As most of you will already know, Credit Control Solutions are specialist providers of:

• Outsourced Credit Control & Credit Management Services

• Credit Control Help & Credit Control Advice & Credit Control & Credit Management Consultancy & Credit Control Training

• Credit Control Software

• Debt Collection & Debt Recovery

• Direct Debit Services

• Accounts Department Outsourcing

We had a quarterly review with one of our existing outsourced credit control customers the other day. They are in the Drinks Vending Machine business. As well as supplying vending machines, they also sell the drink ingredients for the machines.

They currently have 1800 live customers on their ledger

They mainly supply Pubs, Clubs, Restaurants & Takewaways. Their business has been severely hit by the current economic situation:

• Pubs, Clubs, Restaurants & Takeaways are considered to be a luxury purchase by the British public and they are therefore spending far less money in this sector, this in turn means that lots of businesses within this sector are going out of business resulting in more bad debts for our customer.

• The finance companies that finance the leasing of the vending machines are turning down most finance deals

In addition to the above there were also other issues affecting their cashflow (cash flow)

• Staff were despatching goods even though the account was "on-stop"

• Staff were not dealing with the customer queries we were raising (they presently have 767 queries outstanding beyond 30 days with a value of £144,568)

• Staff were not taking deposits against orders for new customers

In order to combat these issues we agreed to help them implement the following changes:

• Management to enforce a properly defined on-stop policy with their staff

• Software developer to configure system to dis-allow orders to be processed where there is an overdue balance over 30 days old without managements authorisation

• A member of the management team is now responsible for ensuring that all customerr queries are dealt with within the agreed turnaround time of 7 days.

• For smaller businesses they are going to have a "1 order outstanding rule" If a customer places an order and they already have an existing unpaid invoice, this will need to be paid for by credit card prior to despatch of the new order. (only management can override this)

• Start accepting payment by Direct Debit

 The effect

• It will give management more control over who they do business with. If staff try to ignore the on-stop policy they will be disciplined accordingly

• Significant reduction in bad debt

• Significant reduction in queries outstanding past the agreed turnaround date

• Significant cash flow (cashflow) improvements

• More control over when they are paid

Credit Control is more than just making telephone calls and sending out letters. it is about ensuring that proper controls are in place throughout the entire business. Only once these controls have been properly established will credit control become easier and cash flow improve.

We work with our customers to make sure that we are as effective at credit control as we can be. This often involves us being open, honest and very frank with them. Some of our customers hang off our every word and make our life easy and others require some convincing. The point is, we always get there in the end and our customers will be eternally grateful to us for this. To find out how happy our customers ar why not visit our testimonials section on our website

Jamieo "Making Your Cash Flow"

Another Satisfied Customer

We are on a roll - we are dead keen at ensuring that all of our customers are nothing less than ecstatic with our services. Customer satisfaction is very important to us and we put a lot of time and effort in ensuring that they are kept happy.

We started work with Printing.com - Cheadle on 6th June 2008 and in just over 3 weeks we have had a dramatic effect on their debtors:

The value of debt over 120 days old has reduced by a massive 82%. Across the ageing profile we have unlocked a huge amount of cash back into their cash flow. This has reduced their lending/borrowing requirements.

We achieved this without ruining their relationships with their customers.

Below is what Nick has to say about our service

From: Nick Williams
Sent: 30 June 2008 12:02
To: Jamie O'Connell
Subject: Credit Control - How is it going?

Jamie,

I have seen quite a few payments coming through so I am very happy with that.

I like the fact that you have just got on with it and it has been no effort on our part though, brilliant.

Regards,

Nick

To view all of our testimonials or to learn about how our services can help you, please visit our website

Many Thanks,

Jamieo "making your cash flow"

Another Satisfied Customer

Danny Clements, Printing.com - Ashford

Danny @ Printing.com - Ashford outsourced his credit control to us just over a year ago. He continues to be impressed with our service, as his e-mail below bears out. -------------------------------------------------------------------------------- -----Original Message----- From: Ashford [mailto:ashford@printing.com] Sent: 07 May 2008 10:04 To: 'Louise Green' Subject: RE: BodyGold You little beauty! Very well done, thank you for all the work on them, the moneys in the bank! Kind Regards, Danny Clements Printing.com - Ashford Thanks for reading. Jamie O "Making Your Cash Flow"

Another Satisfied Customer

We got a fantastic testimonial from one of our newest customers - Hamza Whitmore from Encoded. They have only been a customer for 4 weeks and we have already had a significant impact on his cash flow.

--------------------------------------------------------------------------------
From: Hamza Whitmore [mailto:h.whitmore@encoded.co.uk]
Sent: 06 May 2008 17:29
To: 'Pam Nye'
Cc: 'Jamie O'Connell'
Subject: RE: Monthly Management Report

Many thanks Pam,

A £20,000 drop in overdue balances is a wonderful testament to the work you have done in the last 4 weeks.  Thank you ever so much,  I am very impressed!

Kind regards,

Hamza

--------------------------------------------------------------------------------

Thanks for reading.

Jamie O "Making Your Cash Flow"

Free Credit Control - Yes Completely Free!

In order to improve our position within the outsourced credit control market place and to capitalise on our current growth, we are making you an unbelievable offer!

For customers that sign up for our outsourced credit control service, we are giving a months worth of credit control completely free of charge.

I know what you're thinking

• what's the catch? (THERE ISN'T ONE)
• where's the asterisk? (THERE ISN'T ONE)
• where is the "unable to read small print that is impossible to read without a 1000 times magnification magnifying glass"? (THERE IS NO SMALL PRINT)

This is a genuine offer.

For further information on all of our services, please visit our website

Many Thanks,

Jamieo "Making Your Cash Flow"

Oh My God - we are very busy!

I am going to start this article of simply by saying "WOW"

We have had the busiest 2 weeks since I set up my business in January 2001. We have had an unprecedented 10 new outsourced credit control enquiries from our website in the last 2 weeks. The reasons for this are a combination of:

• Improved page rankings from within Google
• A downturn in the economy

Whilst on the one hand I am not happy about the prospect of a recession looming, it does mean that my business should do prosper

In a recession, when for most businesses new customers are thing on the ground, existing customers do not have money to pay you and as a result of this your turnover and ultimately your profit reduces, most companies will then look to:

• Collect monies owed more quickly
• Reduce costs

Reacting to a recession after it has hit may be too late. The time to act is now and most forward thinking companies are doing just that - hence the number of enquiries we are getting.

If you don't want to be a victim of the downturn in the economy, you too, need to get in contact with us "NOW"

Please visit our website for details of all of the services that we offer.

Many Thanks,

Jamieo "Making Your Cash Flow"

"Virtual" Outsourced Credit Control

Credit Control Solutions Launches new Service Today !

Worried about outsourcing your credit control? Then our “Virtual” Outsourced Credit Control Service is aimed specifically at you.

Our “Virtual” Credit Control Service has been designed to make significant improvements to your cash flow, but without the need to actually outsource.

The Service

You continue to manage your own credit control function as you do now. We simply set up an export routine for you enabling you to send us your aged debt and sales ledger data (or we can export your data through remote access) on a weekly, fortnightly or monthly basis (as you wish).

On receipt of your data, we simply send out letters on your behalf on our headed paper – it couldn’t be simpler. The letters are tailored to your requirements and are sent out in accordance with a timetable that has been agreed with you beforehand. As with all of our services, we appreciate that our customers like to be in control of precisely what is being done and when.

I know what you’re thinking – standard letters don’t work  - right?  WRONG - We have measured the response that we get to our standard letters and 70% of people will respond to a standard letter received from us. This means of course, that your credit controller will have to chase fewer customers for payment.

We find that a pro-active approach to credit control means that more customers will pay you on time. This is why we recommend that all of your invoices are verified at least 2 weeks before payment is due – we can do this for you by letter or by phone!

The Benefits

• You continue to deal with your own credit control as you do now
• Your cash flow will improve
• You will save valuable time
• You will reduce your exposure to bad debts
• You will remain in control

Any feedback regarding this service would be welcomed. For further information please visit our website

Jamie O "Making Your Cash Flow"